(Effective as of 03 March 2024)

Introduction

At ChimpyTrendy (“we”, “us”), we recognize the importance of privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, and disclose information in connection with the operation of our platform. This policy also applies to the use of our platform via mobile devices.

1. Collection of Information

Information That You Provide to Us:

  • Buyers: Contact information (name, address, phone number, email address), purchase and payment information, information about your purchases, and identification for verification in certain circumstances.
  • Sellers: Business information, details about products, payment information, and contact information for events or market research.

Information That We Collect Automatically:

  • Transaction details, platform activities, device information (IP address, browser type), and interaction patterns with our platform.

Information That We Receive from Third Parties:

  • Personal information from social media platforms, verification services, and other third parties to facilitate account registration and ensure compliance.

2. Use of Personal Data

We collect and use your personal information to:

  • Verify account registrations and eligibility.
  • Set up and administer Buyer and Seller accounts.
  • Provide customer support.
  • Facilitate communication between Buyers and Sellers.
  • Conduct research and analytics.
  • Send tailored marketing and advertising.

3. Disclosure or Sharing of Personal Data

We disclose personal information to:

  • Other platform users where necessary.
  • Third-party service providers and business partners.
  • Law enforcement agencies and professional advisers when required by law.
  • Potential buyers in case of a business transaction.
  • Any other person with your consent.

4. Retention

We retain your personal information as long as necessary to provide services to you or as required by applicable laws. When no longer needed, we will securely delete or anonymize your personal information.

5. Rights Regarding Personal Data

You have the right to access, correct, update, or delete your personal information. You can object to processing and request restrictions on data processing. To exercise these rights, please contact us using the details provided below.

6. Cookies

We use cookies and similar technologies to collect information about your use of our platform, enhance your experience, and provide personalized content. You can control the use of cookies through your browser settings.

7. Minors

Our platform is intended for users over the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us to remove the information.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by posting the updated policy on our platform.

10. International Transfers of Personal Data

Your personal information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure that your information remains protected.

11. How to Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Email: contact@chimpytrendy.com